Hospital Consumer Assist

Hospital Consumer Assist is sponsored by the Arkansas Hospital Association (AHA). Recognizing the growing consumer need for quality and pricing information, this project was unanimously commissioned by the AHA Board of Directors. The Board also felt that it was necessary to have a third party be responsible for the pricing and quality data collection and reporting. Hospital Consumer Assist is a work-in-progress and will evolve over time to better meet the needs of Arkansas' citizens. As a result, the AHA contracted with to oversee this task.

Sharing price information is challenging because hospital care is unique. Hospital prices can vary based on patient needs and the services they use; prices reflect the added costs of hospitals' public service role – like fire houses and police stations – serving the essential health care needs of a community 24 hours a day, seven days a week; and a hospitals' prices can't yet reflect important information from other key players like the price of physician care while in the hospital or how much of the bill a patient's insurance company may cover.

Seek Information From Other Sources
While this Web site provides useful information, it should not be the sole source of information about hospital choice. It is only one tool that can be used as a guide for helping consumers become more active participants in the health care system. In addition, all consumers of health care services are strongly encouraged to seek other information from their physician. Ask questions such as:

In addition, ask your insurance company what is covered under your health plan and what you will be expected to pay out-of-pocket for the recommended care. If you are concerned about your ability to pay, talk to a financial counselor at the hospital prior to admission, if possible.

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